Most exchanges settle within minutes once the blockchain confirms your transfer. High network traffic or bank settlement windows can extend this slightly.
Questions? We’re glad you asked.
Browse the common questions below or search by topic. Need more help? Contact our support team any time—TapX experts are on standby around the clock.
USDT, USDC, ETH, BTC, and other major assets are available today. We continue to add chains—check the TapX dashboard for the live list.
Level 1 cards require only basic details. Larger limits, bank withdrawals, or business accounts may prompt a quick KYC review.
Yes. Limits vary by card tier and verification level. You can review your exact daily, monthly, and per-transaction limits inside the TapX app.
Sign in, choose the card tier that fits your needs, top up with crypto or fiat, and checkout instantly. Your card is ready for Apple Pay and Google Pay the moment it’s issued.
TapX virtual cards work anywhere Visa or Mastercard is accepted online. They connect to Apple Pay and Google Pay for contactless in-store purchases.
You can top up directly inside the TapX dashboard—open the cards screen, choose your card, and follow the guided deposit flow. Watch the how-to video on our home page to see the entire process step by step.
Absolutely. TapX uses bank-grade security, multi-factor authentication, and segregated custodial accounts to safeguard your balances.
Reach us 24/7 via in-app chat, email support@tapxcard.io, or open a priority ticket if you’re a business account holder.
How-to video
Fund your TapX virtual card in minutes
Watch this short walkthrough to see the top-up flow from inside the TapX dashboard—no guesswork, just a few guided clicks.
Prefer written steps? Find them in our FAQ section.